Lenze and its digitalisation subsidiary logicline have developed an Asset Management application that provides a secure data location. In an inventory of the entire machine, all the relevant machine components (also known as assets) are catalogued on site in the Lenze Asset Management software together with their serial number, device identification, function area, and photos of their installation location. This data set is then enhanced with information on such things as delivery times and availability, maintenance intervals, the life-cycle of the components and documentation such as operation handbooks, to name just one example of many. This creates a digital profile of the machine which can serve as the basis for different services.
This has clear benefits for users: they can quickly access the digital handbook if a fault occurs, and find the relevant pages in a text search instead of looking for the right bookshelf and then searching the pages. If a component has to repaired or replaced, a service application to Lenze can be made within the Asset Management software. All the relevant asset information, for example configuration variants (left/right), is automatically transmitted, which precludes mistaken orders or time-consuming queries.
Other data from the Asset Management application make the engineering easier and more precise for the machine manufacturer. He can also make his services more efficient and acquire new sources of revenue and new customers through an expanded set of services. om line is that the OEM in future will be selling his know-how together with his infrastructure,” says Edgar Schüber. “And we are offering him all the basic tools he needs to be able to do that.”
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